Use computer word processing, spreadsheet, and database software • Sort incoming mail, faxes, and deliveries for distribution • Prepare and send outgoing faxes, mail, and packages • Forward incoming general e-mails to the appropriate staff member • Relay voice mail from the general mailbox to the appropriate staff member • Data entry and upkeep of the organization's databases, ensuring a high level of accuracy • Provide administrative support to management and other staff Proficiency in the use of computer programs for: • Microsoft Office Suite (Word, Outlook, Excel) Accounts Payable/Receivable experience ia a definite asset! Personal characteristics The Administrative Assistant will demonstrate competence in the following areas: • Relationships: Maintain positive working relationships with others, both internally and externally. • Communication: Excellent oral and written communication skills. • Needs Assessment: Anticipate, understand, and respond to the needs of members and other clients to meet or exceed their expectations. • Teamwork: Work cooperatively and effectively with others to set goals, resolve problems, and make decisions to enhance organizational effectiveness; ability to undertake self-directed tasks when necessary. • Organization: Excellent time management skills; attention to detail; the capacity to prioritize by assessing situations to determine urgency; ability to develop a work schedule, set goals, create / implement actions plans and monitor progress towards goals; and ability to make clear, timely decisions.